Glencoco Prep Hub
Master your cold call screenplays, internalize campaign context, and review prep guidelines.
How the interview works
We host group interviews of 10–25 candidates at a time. Here's the flow:
- You'll perform a cold call screenplay on camera in front of the group.
- One of our sales trainers will coach you on the spot — real, direct feedback, right after you pitch.
- You'll immediately run the pitch again, implementing the adjustments the trainer gave you.
What we look for — and why it's built this way
Our reps work alongside each other, live, every day. This format shows us how you operate in that exact environment — not in a quiet 1-on-1, but in the room.
Phone sales is a performance discipline. Pressure is the job. We want to see how you carry yourself when the stakes and the eyes are on you.
This is the single most important thing. The gap between your first pitch and your second pitch tells us almost everything. Coachability and speed of implementation separate the reps who ramp from the reps who stall.
How you're dressed, your environment, and your mic and audio quality all matter. Part of our sales process has you handing off and introducing prospects directly to our clients on the discovery or sales call itself — so you're a live representation of both Glencoco and the client. We need to know you can look and sound the part.
How to best prepare
- Find a quiet, professional or neutral environment: A closed room with no background noise, foot traffic, or interruptions. Treat the space like it's a real client call.
- Check your mic and video quality: Audio quality matters more than anything. A clear voice on a quality mic or headset beats a great pitch through a tinny laptop speaker every time. Test it, listen back, and fix it before the interview.
- Review screenplays and call recordings: Role-play with yourself or someone you know until you're comfortable with the talk track.
- Internalize, don't read: Deliver it eyes-up, conversational, and natural. Internalize the flow and intent, not just the words. We can tell instantly when someone is reading.
- Drill tonality and pacing: Use downward inflection on statements so you sound certain, vary your pitch so you don't sound flat, and slow down on your key phrases. On the phone, how you say it carries more than what you say.
- Come in ready to be coached: Leave your ego at the door and treat every piece of feedback as a gift. When the trainer gives you a note, apply it on the next rep — don't explain why you did it the first way.
- Dress and stage like it's the actual job: Business casual or better, a clean neutral background, and good front-facing lighting (face a window or lamp, don't sit in front of one).
- Test setup and have a backup: Confirm headset/mic, camera, internet, and meeting link before joining early. Have a fallback ready (phone hotspot, second device, backup headphones).
- Bring energy and presence: Sit up, smile, project confidence. Silence notifications, close extra tabs, and keep water nearby.